At A.R INTERNATIONAL, customer satisfaction is our top priority. We strive to deliver premium-quality kids’ footwear. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

1. Return Eligibility

You may request a return if:

  • The product is damaged or defective upon delivery.
  • You receive the wrong product or incorrect size.
  • The item has a manufacturing defect.

To be eligible for a return:

  • The request must be made within 7 days of receiving the order.
  • The product must be unused, unworn, and in its original condition.
  • All original tags, packaging, and accessories must be intact.
  • A valid invoice or order confirmation must be provided.

2. Non-Returnable Items

Returns will not be accepted for:

  • Used or worn products.
  • Products without original packaging or tags.
  • Products damaged due to misuse or improper handling.
  • Products purchased during clearance or special sale offers (unless defective).

3. Refund Policy

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.
  • Shipping charges (if applicable) are non-refundable unless the return is due to our error.

4. Exchange Policy

We offer exchanges for:

  • Wrong size received.
  • Wrong product delivered.
  • Manufacturing defects.

Exchange requests must be submitted within 7 days of delivery and are subject to product availability.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery.
  • Share your Order ID along with clear photos or videos of the product and packaging.
  • Our support team will verify the issue and arrange a replacement or refund where applicable.

6. Return Process

To initiate a return:

  1. Contact our customer support team.
  2. Share your Order ID and reason for the return.
  3. Provide supporting photos (if required).
  4. Once approved, return instructions will be shared.
  5. After inspection, your refund or replacement will be processed.

7. Cancellation Policy

  • Orders can be cancelled before they are shipped.
  • Once the order has been dispatched, it cannot be cancelled.
  • If cancelled before dispatch, the full amount will be refunded.

8. Refund Processing Time

  • Return Inspection: 2–3 Business Days
  • Refund Approval: 1–2 Business Days
  • Bank Processing: 5–7 Business Days

The total refund process may take 7–10 business days, depending on your payment provider.

9. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

A.R INTERNATIONAL

Address:
House No. 81, Neelkanth Residency,
Bhat Gram Road, Near Amul Dairy,
Bhat, Gandhinagar, Gujarat – 382428, India

Phone: +91 89053 88205

Email: wanwanirupesh@gmail.com